Legal
Terms of Use
Terms governing access to neuralmarketing.pro and the marketing agency services offered by Neural Marketing Pte. Ltd. in Singapore.
Last updated: 24 June 2026
1. Agreement to terms
By accessing or using neuralmarketing.pro (the "Website"), you agree to these Terms of Use. If you do not agree, please do not use the Website. These terms apply in addition to any separate written agreement governing paid marketing agency services between you and Neural Marketing Pte. Ltd. (UEN 202718451R) ("Neural Marketing", "we", "us"). In the event of conflict between these Terms of Use and a signed client contract, the signed contract prevails for service delivery matters.
2. About Neural Marketing
Neural Marketing is a B2B marketing agency registered in Singapore, providing brand strategy, campaign planning, content direction, audience research and performance marketing with AI-assisted workflows. The name "Neural Marketing" reflects an insight-led approach to audience and messaging — we are not a deep-learning software vendor, neuroscience clinic, life coaching service, financial product provider or bot engagement shop. Website descriptions of our insight programmes and service formats are summaries; detailed scope, timelines and fees are confirmed in proposals and statements of work upon engagement.
Our agency services combine Cluster A AI marketing capabilities — generative AI, AI-assisted campaigns, AI content workflows, AI creative direction, marketing automation and AI analytics — with Cluster B marketing agency context including brand strategy, media planning, go-to-market planning, editorial direction and campaign testing. Both dimensions are essential to responsible client-facing marketing work.
3. Website use
You may use the Website for lawful purposes only. You agree not to:
- Attempt unauthorised access to our systems, servers or data.
- Introduce malware, automated scraping tools or denial-of-service traffic.
- Reproduce, republish or commercially exploit Website content without written permission.
- Misrepresent your affiliation with Neural Marketing or impersonate our agency team.
- Submit false, misleading or unlawful information through contact forms.
We reserve the right to restrict access to the Website for maintenance, security or legal compliance without prior notice.
4. Intellectual property
All content on the Website — including text, layout, logos, photographs, graphics and design elements — is owned by or licensed to Neural Marketing Pte. Ltd. and protected by applicable intellectual property laws. You may view and print pages for personal, non-commercial reference. Any other use requires our prior written consent.
Client deliverables produced under paid engagements are governed by project contracts. Unless otherwise agreed in writing, Neural Marketing retains ownership of pre-existing methodologies, templates, insight frameworks and internal tools while granting clients licence to use final approved deliverables for agreed purposes.
5. Enquiries and contact forms
Submitting a contact form or studio brief enquiry does not create a binding contract. We review submissions and respond subject to team availability. You confirm that information provided is accurate and that you have authority to share any third-party data included in your message. Form submission requires explicit PDPA consent as described in our Privacy Policy.
6. Marketing outcomes disclaimer
Information on this Website about marketing programmes, case examples and performance metrics is provided for general illustration. Campaign results vary with market conditions, budget allocation, creative execution, platform policies and audience response. AI-assisted workflows augment our agency team — they do not replace human strategy, editorial direction or compliance review.
We do not guarantee specific sales figures, follower counts, viral reach, growth rates, conversion percentages or return on investment. Nothing on this Website constitutes a promise of future marketing outcomes. Indicative SGD pricing ranges exclude media spend, third-party platform fees and taxes unless explicitly stated in a signed proposal.
7. Prohibited claims and misrepresentation
You may not use our name, branding or Website content to suggest guaranteed ROI, official platform partnership status we have not authorised, or services we do not provide — including bot engagement, purchased followers, deep-learning software licences, neuroscience treatments or get-rich-quick schemes. We reserve the right to pursue appropriate remedies for misleading use of our brand.
8. Third-party links and tools
The Website may link to third-party sites, advertising platforms and professional tools. We do not control and are not responsible for third-party content, availability or privacy practices. Links are provided for convenience and do not imply endorsement unless explicitly stated.
9. Disclaimer of warranties
The Website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, to the fullest extent permitted by Singapore law. We do not warrant that the Website will be uninterrupted, error-free or free of harmful components. Professional marketing advice requires a formal engagement with scope tailored to your circumstances.
10. Limitation of liability
To the maximum extent permitted by applicable law, Neural Marketing Pte. Ltd., its directors, employees and agents shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Website or reliance on its content. Our aggregate liability for direct damages related to Website use shall not exceed S$100 unless mandatory law provides otherwise.
Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud or any liability that cannot be excluded under Singapore law.
11. Indemnity
You agree to indemnify and hold harmless Neural Marketing Pte. Ltd. from claims, damages and expenses arising from your breach of these Terms of Use, misuse of the Website or violation of applicable law — except to the extent caused by our gross negligence or wilful misconduct.
12. Governing law and jurisdiction
These Terms of Use are governed by the laws of the Republic of Singapore. You agree to submit to the exclusive jurisdiction of the Singapore courts for disputes arising from or relating to these terms or Website use, subject to any mandatory consumer protection provisions that may apply.
13. Changes to terms
We may revise these Terms of Use at any time by posting an updated version on this page with a revised "Last updated" date. Material changes affecting existing client relationships will be communicated through appropriate channels where required. Continued use of the Website after changes constitutes acceptance of the revised terms where permitted by law.
14. Severability
If any provision of these Terms of Use is found invalid or unenforceable, the remaining provisions continue in full force and effect.
15. Contact
Neural Marketing Pte. Ltd.
10 Collyer Quay, #14-02 Ocean Financial Centre, Singapore 049315
Email: [email protected]
Telephone: +65 6536 7912